1. Introduction
Welcome to Cointribune, an avant-garde platform dedicated to new technologies and cryptocurrencies. Our site offers a space for information, discussion, and exchange, enriched with a variety of content such as news articles, educational guides, and detailed analyses of the blockchain and cryptocurrency world.
These Terms and Conditions of Use (hereinafter “T&Cs”) govern your access to and use of all services and features available on the Cointribune.com website. By accessing the site and browsing it, you acknowledge having read, understood, and unconditionally accepted the terms of these T&Cs. If you do not accept these terms, you must not use the services or access the content of Cointribune.
The T&Cs legally frame the terms of your interaction with Cointribune and include important guidelines regarding your rights and responsibilities as a user. This document is a legal agreement between you (hereinafter “the User”) and Coinmedia SA, the owner and publisher of Cointribune (hereinafter “the Publisher”).
We also offer an innovative loyalty program designed to reward our most engaged users. This program allows you to accumulate loyalty points for each qualified interaction on our platform — such as reading articles, participating in surveys, and other specific actions. Accumulated points can be exchanged for rewards and exclusive benefits under the terms specified in the relevant section of these T&Cs.
We encourage you to read these Terms of Use carefully before you start using Cointribune, and we are available to answer any questions or concerns you may have regarding these terms or the services we offer.
2. Acceptance of the T&Cs
Your access to Cointribune and use of its services, including the loyalty program, implies full and unconditional acceptance of these Terms and Conditions by the user.
2.1 Agreement to the Terms
2.1.1 Method of Acceptance
By accessing Cointribune — whether to browse the site or to use its services — you indicate your explicit agreement to these T&Cs. Acceptance is manifested by:
- Creating a user account on our platform.
- Browsing the site without creating an account, which implies tacit acceptance of the then-current terms.
- Continued use of Cointribune after changes are made to the T&Cs, as described in the “Modification of the T&Cs” section.
2.1.2 Legal Capacity
You represent and warrant that you have the necessary legal capacity to accept these T&Cs — including being of legal age under the laws of your country or having the authorization of your legal guardians if you are a minor.
2.2 Informed Consent
Before engaging with or continuing to use our services, including the loyalty program, you should read, understand, and accept all provisions of these T&Cs. You must be fully aware of the rights and obligations these terms entail.
2.3 Changes to the Conditions
2.3.1 Notice of Changes
Cointribune reserves the right to modify these T&Cs at any time to reflect changes in services, legislative adjustments, or regulatory requirements. Significant modifications will be communicated to users by reasonable means, such as notice on the website or by email.
2.3.2 Acceptance of Changes
Your continued use of Cointribune after publication or notification of modifications constitutes acceptance of the new terms. If active acceptance is required, you will be prompted to do so by mechanisms such as a checkbox or consent button.
2.4 Non-Acceptance
If at any time you do not wish to accept these Terms and the changes made to them, you are free to stop using Cointribune immediately. For information on how to deactivate your account and the consequences of that deactivation (including its impact on your accumulated points), please contact our customer support.
3. Legal Notices
3.1 Website Publisher
Cointribune is run by Coinmedia SA, a public limited company specialising in information and services relating to cryptocurrencies and associated technologies.
- Head office: Rue François Versonnex 7, 1207 – Geneve.
- Capital : 100 000 CHF.
- Registration number: Registered in the Central Valais Commercial Register under number 484 909 125.
3.2 Legal Representative
Sophie G. is the legal representative of Coinmedia SA.
3.3 Contact
For any enquiries or information regarding the website, its operation or the services offered, please contact the Publisher:
- Email : [email protected]
- Phone : +41 22 999 99 99
3.4 Website Hosting
The site is hosted by DigitalOcean Holdings, Inc., whose registered office is located at 101 6th Avenue, 10013, New York, with the telephone number +646 827 4366.
3.5 Protection of personal data
The Cointribune website respects the privacy of its users and is committed to protecting personal data in accordance with current standards. The full privacy policy can be viewed on a dedicated page accessible from the website’s home page.
4. Access and Use of the Website
This section governs access conditions and rules for using Cointribune.
4.1 Access Conditions
4.1.1 Website Access
The site is accessible to anyone with internet access. All costs related to access (hardware, software, internet fees) are exclusively the user’s responsibility. The user is responsible for the proper functioning of their own equipment and internet connection.
4.1.2 Website Availability
Cointribune strives to ensure 24/7 access, except in cases of force majeure or events outside its control, including maintenance. Therefore, availability, transmission reliability, response time, and quality are not guaranteed.
4.1.3 Restricted Access
Cointribune may refuse access to the site unilaterally and without prior notice to any user who does not comply with the T&Cs.
4.2 Authorized Use of the Website
4.2.1 Personal and Non-Commercial Use
Without express authorization from Cointribune, it is prohibited to modify, copy, distribute, transmit, reproduce, publish, license, transfer, or sell any information, software, product, or service obtained from the site for commercial or public purposes.
4.2.2 Compliance with Laws and Regulations
The user undertakes not to use the site for unlawful or illegal activities under French jurisdiction or under any other applicable jurisdiction. This includes, but is not limited to, fraud, money laundering, hacking, or the infringement of intellectual property rights.
4.2.3 Specific Prohibitions
It is strictly prohibited to:
- Use devices or software other than those provided by Cointribune intended to affect or attempt to affect the proper functioning of the site or to carry out operations performed on the site.
- Engage in actions that would impose a disproportionate load on the site’s infrastructure.
- Attempt to gain unauthorized access to data systems, other users’ accounts, or networks connected to the site, through password hacking or any other means.
4.3 Protection of the Site’s Integrity
4.3.1 IT Security
The user undertakes not to compromise the security of the site. Any manipulation intended to overload a page, redirect to other sites, or any other technique aimed at damaging the operation of the site may be prosecuted under criminal law.
4.3.2 Notification of Vulnerabilities
If the user discovers a security vulnerability or malicious actions carried out by third parties, they undertake to immediately inform Cointribune so that appropriate measures may be taken to remedy the situation.
5. User Account
5.1 Account Creation
5.1.1 Registration Process
To fully benefit from the features offered by Cointribune, including the loyalty program, users must create an account. Account creation is carried out online on the Cointribune website through a registration process in which the user must provide valid and up-to-date personal information, such as last name, first name, username, email address, and password. Providing this information is a prerequisite for using the site’s services.
5.1.2 Registration Confirmation
After completing the registration form, the user will receive a confirmation email requesting validation of their account. This validation process is required to activate the account and allow the user to fully participate in the site’s activities, including the loyalty program.
5.2 Account Management
5.2.1 Updating Information
The user is responsible for maintaining the accuracy of their account information. If any changes occur to the information provided during registration, such as a change of email address or phone number, the user must immediately update their information in their personal account area on the site.
5.2.2 Account Security
The user is solely responsible for safeguarding the confidentiality of their password and access to their account. Cointribune strongly recommends using strong passwords (combining numbers, letters, and symbols) and changing them regularly. In the event of suspected account compromise, the user must immediately contact Cointribune so that corrective measures may be taken.
5.3 User Responsibilities
5.3.1 Use of the Account
The account is personal and non-transferable. The user undertakes not to allow third parties to use their account to access the site. Any fraudulent behavior, abuse, or use not in compliance with the Terms of Use will result in sanctions, which may include suspension or closure of the account.
5.3.2 Interactions with the Site
By creating an account, the user undertakes to use the site and its services in compliance with applicable laws and with respect for the rights of other users and Cointribune. Prohibited activities include, but are not limited to, online harassment, the publication of unlawful content, and manipulation of the site’s interface to disrupt its operation.
5.4 Account Suspension and Closure
5.4.1 Initiated by Cointribune
Cointribune reserves the right to suspend or close a user’s account in the event of non-compliance with the Terms of Use, suspicious activities, or behavior deemed harmful to Cointribune or other users. Prior to any closure or suspension, Cointribune will endeavor to contact the user to discuss the reasons for these actions and any possible corrective measures.
5.4.2 Initiated by the User
The user may decide to close their account at any time. To do so, they must follow the procedure provided in their personal account area. Account closure results in the immediate deactivation of access to the site’s services and the deletion of personal data.
6. Loyalty Program
6.1 General Description of the Program
6.1.1 Program Objective
Cointribune’s Loyalty Program is designed to recognize and reward the active engagement of its users. Its primary objective is to encourage regular reading, participation, and sharing within the community by awarding loyalty points. Once accumulated, these points may be redeemed for a variety of rewards and exclusive privileges, thereby enhancing the overall user experience on the platform.
6.1.2 Eligibility
To participate in the loyalty program, users must meet the following criteria:
- Required Registration: Be registered on Cointribune with a valid user account.
- Minimum Age: Have reached the legal age of majority in their country of residence, generally 18 years old, to ensure their legal capacity to enter into a contractual agreement.
- Compliance: Accept and comply with the specific terms and conditions of the loyalty program, as well as Cointribune’s General Terms of Use.
6.1.3 Enrollment in the Program
Enrollment in the loyalty program is automatic for all users who meet the eligibility requirements and create an account on Cointribune. No additional action is required from users to begin accumulating points, aside from active engagement on the platform in accordance with the terms described in the following sections of the Terms of Use.
6.2 Accumulation of Loyalty Points
6.2.1 General Accumulation Mechanisms
Cointribune users may accumulate loyalty points by actively participating on the site. Specific details regarding the number of points awarded for each action are available on the user platform and may be adjusted by Cointribune at any time to better align with the objectives of the loyalty program.
6.2.2 Rewarded Actions
Points may be earned through various interactions on the site, including but not limited to:
- Daily Login: Users earn points for each day they log into their profile.
- Article Reading: Points are awarded for reading articles.
- Participation in Quizzes and Polls: Taking part in quizzes and responding to polls on the site also allows users to earn points.
- Social Interactions: Sharing articles on social media platforms such as Facebook and Twitter may also earn points.
6.2.3 Limits and Restrictions
To ensure fair distribution of rewards and prevent abuse, Cointribune may impose limits on the total number of points a user can accumulate over a given period. These limits may be adjusted at Cointribune’s discretion, and users will be informed of any significant changes.
6.2.4 Changes and Notifications
Cointribune reserves the right to modify the criteria for awarding points and the rewarded actions at any time. Users will be informed of such changes through Cointribune’s usual communication channels.
6.3 Use of Points
6.3.1 Point Conversion
Conversion Mechanism
Points accumulated by users under the loyalty program may be exchanged for specific rewards and services offered by Cointribune and its partners.
Rewards Catalog
Users may consult the rewards catalog available in their member area on the site. This catalog includes a variety of products, services, and exclusive benefits offered by Cointribune’s partners.
6.3.2 Use of Points with Partners
List of Partners
Points may be used with partners listed on the Cointribune website. These partners may include providers of goods and services in various sectors such as technology, finance, and entertainment.
Partner-Specific Conditions
Each partner may impose its own conditions for accepting points exchanged for rewards. Users are advised to carefully review these conditions before proceeding with any redemption.
6.3.3 Point Redemption Procedure
- Redemption Step: To redeem points for rewards, users must log into their Cointribune account, navigate to the “Redeem My Points” section, and follow the instructions to select the desired reward.
- Redemption Validation: After selecting a reward, users will be guided through a validation process during which they must confirm their choice and, where applicable, provide additional information required to process the request.
- Reward Delivery: Details regarding the delivery or provision of rewards will be communicated to users via email or directly through their user account on the site. For electronic codes or coupons, these may be immediately available in the “My Rewards” section of the user account.
6.4 Program Modifications
6.4.1 Right to Modify
Cointribune’s Authority
Cointribune reserves the right, at its sole discretion, to modify, suspend, or discontinue any aspect of the loyalty program at any time. This includes, but is not limited to, rules for earning and using points, available rewards, participation conditions, and partnerships with third parties.
Reasons for Modifications
Modifications may be made for various reasons, including improving the program, responding to legislative or regulatory changes, or adapting to market conditions and business practices.
6.4.2 Notification of Changes
Communication Methods
Cointribune will inform loyalty program participants of any substantial modifications using the most appropriate means, which may include notifications on the Cointribune website, emails sent directly to members, or announcements on official social media platforms.
Notice Period
Where possible, Cointribune will endeavor to provide reasonable prior notice before modifications take effect, allowing users to make informed decisions regarding their participation in the program.
Consultation of Updated Terms
Users are advised to regularly review the updated program Terms on the Cointribune website. Continued use of the program after modifications have been implemented will be deemed acceptance of the new conditions.
6.4.3 User Rights in the Event of Modifications
Right to Terminate Participation
Users who do not wish to accept the modifications made to the program may choose to terminate their participation. Information on how to proceed with such termination will be provided in the change notification.
Protection of Earned Points
In the event of unfavorable changes to the conditions governing already accumulated points, Cointribune undertakes to protect users’ acquired rights to the extent possible, by allowing points to be used under the former rules during a specified transitional period.
6.4.4 Program Adaptability
Program Flexibility
Cointribune acknowledges that the cryptocurrency and technology markets are constantly evolving and that flexibility in the loyalty program is essential to adapt to this dynamic environment. Program adjustments will aim to maintain its attractiveness and relevance for all participants.
6.5 Suspension or Cancellation of the Program
6.5.1 Right of Suspension or Cancellation
Cointribune’s Authority
Cointribune reserves the right, at its sole discretion, to suspend or cancel the loyalty program at any time.
Reasons for Suspension or Cancellation
- Legal Non-Compliance: If the program or its practices are found to be in violation of applicable laws.
- Fraud or Abuse: In response to detected fraudulent or abusive activities within the program.
- Strategic Decisions: Due to strategic changes, product or service realignments.
- Economic Viability: If the program is no longer economically viable for Cointribune.
- Force Majeure: In the event of circumstances beyond Cointribune’s control, such as natural disasters, armed conflicts, or major health crises.
6.5.2 Notification to Participants
Communication of Changes
Cointribune undertakes to inform participants of any suspension or cancellation of the program through appropriate means, including direct email notification, publication on the website, or via social media channels.
Notice Period
Cointribune will provide sufficient prior notice to users, where possible, to allow participants to understand the implications and take the necessary actions.
6.5.3 Effects of Suspension or Cancellation on Accumulated Points
Use of Points During Suspension
In the event of a temporary suspension of the program, Cointribune will inform users of the expected duration of the suspension and the terms governing the use of points during this period.
Treatment of Points in the Event of Cancellation
- Point Redemption: Participants will be granted a defined period, announced in the cancellation notification, to redeem accumulated points before the program is permanently deactivated.
- Point Expiration: After this period, any remaining points will be deemed expired and may no longer be used or converted.
- Specific Communication: Detailed instructions will be provided to users on how to redeem their remaining points, including available options and required steps.
6.5.4 User Rights in the Event of Substantial Modifications
User Remedies
Participants who believe they are disproportionately affected by the suspension or cancellation of the program may contact Cointribune’s customer support to discuss possible solutions or express their concerns.
Cointribune’s Commitment
Cointribune undertakes to handle all requests fairly and to explore all possible options to resolve issues in a manner satisfactory to all parties.
7. Intellectual Property
7.1 Ownership Rights Over Site Content
Protected Content
All texts, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, the “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel,” and arrangement of such Content, displayed on or available through Cointribune, are owned, controlled, or licensed by or to Coinmedia SA and are protected by copyright, patent, and trademark laws, as well as various other intellectual property rights and unfair competition laws.
Restrictions on Use
Personal Use
The Content is intended solely for personal, non-commercial use. Any copying, reproduction, republication, uploading, posting, transmission, or distribution of the Content in any manner whatsoever without the prior written authorization of Coinmedia SA is strictly prohibited.
Specific Prohibitions
Any modification of the Content or use thereof for any other purpose, particularly for commercial purposes, without the prior consent of Coinmedia SA, is strictly prohibited.
7.2 Use of Trademarks
Ownership of Trademarks
The trademarks, logos, and service marks displayed on Cointribune are registered and unregistered trademarks of Coinmedia SA or third parties. Nothing in the Terms of Use shall be construed as granting, by implication or otherwise, any license or right to use any such trademarks without the express written permission of Coinmedia SA or the relevant third-party trademark owner.
Restrictions
Unauthorized Use
Any unauthorized use of Cointribune’s trademarks, logos, or other distinctive signs in a manner that is likely to cause confusion among consumers, or that disparages or discredits Cointribune, is strictly prohibited.
7.3 User Contributions
Rights to Contributions
All contributions or materials submitted by users to Cointribune, including but not limited to comments, reviews, and articles, become the property of Coinmedia SA. By submitting such content, the user grants Coinmedia SA a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.
Use of Contributions
Cointribune Authorization
Cointribune reserves the right to use, reproduce, or modify user contributions as it deems appropriate, including for promotional purposes or within other products or services.
7.4 Protection and Infringement Notification
Notification Procedure
If a user or third party believes that their intellectual property rights have been infringed on Cointribune, they are invited to notify Coinmedia SA by providing sufficient details to identify the protected work, the nature of the alleged infringement, and their contact information.
Cointribune Action
Cointribune will take appropriate measures to address reported intellectual property rights infringements, which may include removing the infringing content from the site or disabling access for the responsible user.
8. Privacy and Personal Data
8.1 Cointribune’s Commitment
Cointribune is committed to protecting the confidentiality and security of its users’ personal data in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR). This section details our approach to the collection, use, retention, and protection of users’ personal information.
8.2 Collection of Personal Data
8.2.1 Information Provided by the User
Account Creation
When creating an account on Cointribune, the user is required to provide personal information such as last name, first name, email address, and password. This information is necessary to identify the user and to provide a personalized experience.
Participation in the Loyalty Program
By enrolling in the loyalty program, additional information may be collected to ensure the proper management of points and rewards.
8.2.2 Automatically Collected Information
Connection and Usage Data
We collect information relating to how services are used, such as the types of content viewed, features used, and login times.
Cookies and Similar Technologies
Cointribune uses cookies to enhance the user experience, personalize content and advertisements, and analyze traffic on the site. Users may control the use of cookies through their browser settings.
8.3 Use of Personal Data
The personal data collected is used to:
- Provide and Manage Services: Use of information for user account management, administration of the loyalty program, and communication with users.
- Service Improvement: Analysis of data to improve the quality and relevance of the services offered on Cointribune.
- Marketing Communications: With the user’s consent, Cointribune may send newsletters and promotional offers related to the loyalty program or partnerships.
8.4 Sharing of Personal Data
8.4.1 Internal Sharing
Data is shared internally only to the extent necessary to provide and improve the services.
8.4.2 Sharing with Third Parties
Service Providers
Data may be shared with service providers that assist Cointribune in delivering its services, such as data analytics providers or cloud computing services. These providers are carefully selected and are subject to strict confidentiality obligations.
Legal Obligations
Cointribune may be required to disclose personal data if mandated by law or in response to legal proceedings.
8.5 Data Security
Cointribune implements technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include security protocols for data storage and transmission, as well as regular staff training on data protection.
8.6 User Rights
Cointribune users have several rights regarding their personal data, including:
- Access: The right to request a copy of the personal data held by Cointribune.
- Rectification: The right to request correction of inaccurate data.
- Erasure: The right to request deletion of personal data, subject to Cointribune’s legal obligations.
- Restriction and Objection: The right to restrict or object to the processing of their data.
- Portability: The right to receive personal data in a structured format and to transfer it to another data controller.
8.7 Contact and Complaints
If users have questions or concerns regarding the management of their personal data, they may contact Cointribune using the contact details provided in the Contact section of the Terms of Use. Users also have the right to lodge a complaint with the competent data protection authority.
8.8 Amendments to the Privacy Policy
This privacy policy may be updated periodically. Cointribune will notify users of any significant changes by email or via a notification on the website.
9. Hyperlinks and Third-Party Content
9.1 General Information
Cointribune provides hyperlinks on its website to third-party websites, as well as access to content supplied by third parties. These links and contents are provided solely for your convenience and to enhance your user experience. It is important to note that the websites accessible through these hyperlinks are neither managed, controlled, nor verified by Cointribune.
9.2 Liability Regarding Links
9.2.1 Lack of Control
Cointribune exercises no control over the content, privacy policies, or practices of third-party websites and assumes no responsibility in this regard. Users access such third-party websites at their own risk.
9.2.2 Warnings
We strongly recommend that you carefully review the terms of use and privacy policies of these third-party websites before using them, as they may differ significantly from those of Cointribune.
9.2.3 Security and Reliability
Cointribune does not guarantee the security of third-party websites, nor the accuracy or reliability of the information published on them. The presence of hyperlinks does not constitute an endorsement by Cointribune of the linked websites, their content, or the individuals or entities that operate them.
9.3 Third-Party Content
9.3.1 Embedded Content
Some content available on Cointribune may be provided by third parties. Although Cointribune strives to offer high-quality and verified content, it cannot guarantee the accuracy, completeness, or relevance of such content.
9.3.2 Ownership Rights
Content belonging to third parties remains the property of their respective authors or rights holders. Cointribune does not claim ownership thereof and grants no license or rights to such content.
9.4 Use of Third-Party Content
9.4.1 User Responsibility
Users are responsible for evaluating the quality, accuracy, and usefulness of third-party content available on the site. Cointribune assumes no liability for any damage or loss resulting from the use of such content.
9.4.2 Copyright Compliance
Users are responsible for complying with copyright and other intellectual property rights related to third-party content. Users must refrain from copying, distributing, modifying, or otherwise using such content without the express authorization of the legitimate rights holders.
9.5 Recommendations
Users are encouraged to exercise caution when browsing the internet and accessing third-party links and content through Cointribune. In case of doubt regarding the legitimacy of a website or content, users are advised to contact Cointribune for clarification or to refrain from using the relevant link.
10. Limitation of Liability
10.1 Disclaimer of Warranties
Services “As Is”
Cointribune provides its services on an “as is” and “as available” basis. We do not guarantee that the services will be uninterrupted or error-free. Users acknowledge that temporary interruptions may occur for technical or other reasons and agree not to hold Cointribune liable for such interruptions.
Reliability of Information
Although Cointribune strives to ensure the accuracy and timeliness of information published on the site, we cannot guarantee the absolute reliability of the data. Users agree not to rely solely on information provided on Cointribune when making important decisions.
10.2 Limitation of Liability for Damages
General Limitation
To the fullest extent permitted by law, Cointribune, its directors, employees, agents, or suppliers shall not be liable for any indirect, special, punitive, exemplary, incidental, or consequential damages, including but not limited to loss of profits, even if such parties have been advised of the possibility of such damages.
Use of Services
Users acknowledge that the entire risk arising from their use of Cointribune’s services and content, including participation in the loyalty program, rests solely with them. Cointribune shall not be liable for any direct or indirect damages resulting from the use of services, decisions made based on information provided on the site, or transactions carried out through or via Cointribune.
Third-Party Links and External Content
Cointribune does not guarantee or control the content, privacy policies, or practices of third-party websites accessible via hyperlinks and disclaims any liability for damages arising from the use of such third-party sites.
10.3 Limitation of Liability for Content
User-Submitted Content
Cointribune cannot be held responsible for content posted by users on the site. Responsibility for submitted content rests entirely with the user who posted it. Cointribune reserves the right to remove any content deemed inappropriate or non-compliant with the Terms of Use without prior notice or liability.
Intellectual Property
Cointribune respects the intellectual property rights of others and requires its users to do the same. Cointribune disclaims any liability for intellectual property infringements committed by users or third parties.
10.4 Force Majeure
Events Beyond Control
Cointribune shall not be liable for any failure or delay in performance of its obligations due to events beyond its reasonable control, including but not limited to natural disasters, strikes, riots, acts of war, epidemics, or disruptions to communication networks.
10.5 Claims
Claims Procedure
In the event of a claim concerning the services, users are invited to contact Cointribune’s customer support. We commit to reviewing each claim and responding appropriately within a reasonable timeframe.
11. Dispute Resolution
In the interest of resolving disputes between Cointribune and its users efficiently and fairly, the following procedures should be observed. We encourage a constructive and amicable approach before resorting to legal proceedings.
11.1 Governing Law
These Terms of Use are governed by and interpreted in accordance with the laws of France. All matters, whether contractual or tortious, shall be handled under French law, ensuring consistent interpretation of the terms and legal provisions.
11.2 Jurisdiction
In the event of a dispute, the parties agree to seek an amicable resolution. If no amicable settlement is reached, disputes, regardless of their nature or cause, shall be submitted to the competent courts of Paris. This choice of jurisdiction is exclusive and applies even in cases of summary proceedings, incidental claims, or multiple defendants.
11.3 Mediation
11.3.1 Use of Mediation
Before initiating legal action, the parties are encouraged to consider mediation. Cointribune commits to participating in good faith in such mediation to resolve any conflict with a user regarding the use of the site, the services provided, or any matter arising from these Terms of Use.
11.3.2 Mediation Process
To initiate mediation, the user must contact Cointribune using the contact details provided in the “Contact” section of the Terms of Use to state their request and reasons. Cointribune will endeavor to respond promptly and cooperate with an accredited independent mediation entity to facilitate the process.
11.4 Alternative Dispute Resolution Procedure
As part of dispute resolution, users may also choose to use the Online Dispute Resolution (ODR) Platform provided by the European Commission. This platform allows EU consumers to submit complaints online, providing an efficient means to resolve disputes without judicial intervention.
11.5 Notification of Disputes
Any dispute or claim should be notified to Cointribune as soon as possible using the communication channels specified in the “Contact” section, allowing for a prompt and effective attempt to resolve the matter before escalating it to formal proceedings.
12. Miscellaneous Provisions
12.1 Severability Clause
Principle of Severability
If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a competent court, that provision shall be modified to the extent necessary to make it valid, legal, and enforceable while preserving as much as possible its original intent. If such modification is not possible, the provision shall be excluded from the Terms of Use, but this shall not affect the validity and enforceability of the remaining provisions.
12.2 Implementation of Changes
Notification of Changes
Cointribune reserves the right to modify these Terms of Use at any time. All changes shall take effect immediately upon publication on the website, unless a specific effective date is indicated. We commit to notifying users of these changes through appropriate means, such as website notifications or emails sent directly to users.
Acceptance of Changes
Your continued use of our website and services after changes to the Terms of Use have been implemented constitutes your acceptance of these new terms. If the changes require active consent, for example via a checkbox or consent button upon login, you must confirm your agreement before continuing to use our services.
12.3 Non-Waiver
Principle of Non-Waiver
Cointribune’s failure or delay in exercising any right, power, or privilege under these Terms of Use shall not constitute a waiver of that right, nor shall it preclude Cointribune from exercising that right or any other right in the future. No waiver of any breach of these Terms shall be deemed a waiver of any prior or subsequent breach.
12.4 Entire Agreement
Complete Agreement
These Terms of Use, including any policies or amendments incorporated or referenced herein, constitute the entire agreement between you (the user) and Cointribune regarding the subject matter herein. They supersede all prior communications, proposals, or agreements, whether electronic, oral, or written, between the user and Cointribune.
12.5 Communications
Mode of Communication
For the purposes of these Terms, you agree that Cointribune may communicate with you primarily electronically. We will provide information by posting notices on our website or sending emails to the address you provided upon registration. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement as if they were in paper form.
12.6 Final Provisions
Headings
The headings used in these Terms of Use are included for user convenience only and shall not limit or otherwise affect these Terms.
Assignments
You may not assign your rights or obligations under these Terms without the prior written consent of Cointribune.
13. Contact
We encourage our users to contact us with any questions, concerns, or suggestions regarding our services, website, or Terms of Use. The following methods are available for reaching us:
13.1 General Support
For general questions, comments, or inquiries, you can contact us:
By Email: Send an email to [email protected] for general information or technical support requests. We commit to responding within 48 business hours.
By Mail: For official communications or legal documents, please send correspondence to:
Coinmedia SA
Rue François Versonnex 7, 1207
Geneve
Switzerland
13.2 Social Media
Follow and interact with us on our social media platforms for the latest news, updates, and community engagement:
- Twitter: @CointribuneFR
- Facebook: Cointribune Facebook
- Instagram: @Cointribune
13.3 Mediation and Claims
In the event of a dispute or claim, we are willing to enter a mediation process to resolve the conflict amicably. Please contact our customer service at [email protected] to initiate a mediation procedure.
For formal complaints that cannot be resolved through mediation, correspondence may be sent to our postal address listed above.